Contact Us

At tether™, we prioritize open communication and full transparency—especially during active pre-order production runs. Whether you need an update on your order, a shipping address change, or general assistance, our team is here to help.

Direct Support

• Email: tetherclothingservice@gmail.com

• Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST)

Note: Emails sent outside of regular business hours or over the weekend will be answered in the order they were received on the following business day.

Helpful Tips Before Contacting

• Order Inquiries: Please include your Order Number (e.g., #TETHER-1001) in the subject line to help us locate your details faster.

• Address Updates: If you need to update your delivery address for a pre-order, please send your new address at least 2 weeks prior to the estimated dispatch date.

• Production Status: For general updates on batch production for PROJECT ASH™ and PROJECT CROW™, check your email inbox for our milestone dispatches or follow our public social channels.